Shipping policy

SHIPPING POLICY

Order Processing

• Orders are typically processed within 1–3 business days.
• Orders placed during weekends or public holidays will be processed on the next business day.

Estimated Delivery Times

• United Kingdom: 5–10 Business Days
• United States: 7–12 Business Days
• Europe: 7–14 Business Days
• International Orders: 10–20 Business Days

Delivery times are estimates only and may vary due to:

• Customs clearance procedures.
• Courier delays.
• Weather conditions.
• Peak shopping seasons.

Shipping Charges

Shipping costs are calculated during checkout unless complimentary shipping promotions are available.

Order Tracking

Tracking information will be sent via email once your order has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details before placing an order. We cannot guarantee successful delivery when incorrect information has been provided.

Lost Packages

If your package appears lost or delayed, please contact our customer support team. We will work closely with the shipping provider to resolve the matter promptly.